The eligibility criteria for denied boarding compensation is based on the policy documents of the carrier and the guidelines set by the Federal Aviation Administration. The guidelines are applied to each case and the result is a determination of the likelihood of a claimed compensation claim. This means that it is not a matter of luck that a claimant gets compensation for denied boarding; rather it is based on the fact that a claimant has met all the eligibility criteria for a denied boarding claim.
In order to apply for denied boarding compensation, it is necessary to follow the instructions in the carrier policy or contract. In some cases, a carrier policy will provide instructions on how to proceed with a denied boarding claim. If a claimant does not know what the policy states it is possible to contact the claim company. Claims companies provide excellent customer service.
When a claim is filed and submitted, the carrier has to investigate it and determine if a claim can be filed under the eligibility criteria for denied boarding compensation. This will include verifying the flight number, time, and date of the flight as well as details of the person making the claim.
When a claimant sends an e-mail or letter, it is important to follow through with it. The carrier policy may specify that a claim must be sent in writing. Receiving a response from the carrier is important as well. The claimant should verify the response and submit additional documentation.
A claim will be approved if the request is submitted by the official date. It is possible to see a claim request approved when the time frame for submission is three months prior to the scheduled flight. If a claim has already been denied a claim can be approved only if the request was submitted by the official date.
Once a claim is filed, it is possible to see if a claimant qualifies for denied boarding compensation. The guidelines set by the Federal Aviation Administration and the terms and conditions in the policy documents are using to determine whether a claim can be filed.
If a person has a special hardship, it is possible to be able to file a claim. The guidelines provide that a claims company can qualify a claimant if the hardship is the result of a medical condition that causes extreme fatigue. A claim will be denied if the hardship is caused by a type of injury, disability, or sickness.
The guidelines provide that a claim can be filed if the delay was the result of the lack of a reasonable accommodation. The guidelines will indicate that a claim can be filed if a claimant was discriminated against on the basis of race, color, religion, sex, national origin, age, medical condition, genetic information, genetic profile, or sexual orientation.
A claim can be filed if a baggage claim is refused because of the items being too small. A claim can be filed if a passenger on a wheelchair is given a paper bag for checked baggage.
The carrier policy may also provide that a claim can be filed if the delay is the result of insufficient or defective equipment. The guidelines will indicate that a claim can be filed if the delay is the result of another airline’s failure to provide the equipment in accordance with standards established by the carrier policy. A claim can be filed if a passenger’s baggage was not returned to the aircraft on time.
The guidelines indicate that a claim can be filed if a passenger’s luggage was denied entry into the United States because of personal checks. In order to be eligible for denied boarding compensation, a claimant must meet all the eligibility criteria for denied boarding.
You can read about the eligibility criteria for denied boarding compensation in the policy document of the carrier or contact the claims company. There are many claim companies that offer top-class customer service.